Preview Questions After-Sales Support Specialist | Role Specific Skill

Question 1: In the after-sales support for polymerization reactors, which variable is most important to monitor for safe and effective operation?

Which action should you take?

Choose only one option

Temperature and pressure within the reactor vessel

Reactor size and volume

The cooling rate of the reaction vessel

Flow rate of reactants into the reactor

Question 2: What is the recommended approach when handling chemical spills in the after-sales phase of a petrochemical plant?

Which action should you take?

Choose only one option

Isolating the spill area, containing the spill, and neutralizing the chemicals

Removing all workers from the affected area without addressing the spill

Only notifying safety teams while allowing time for spill containment

Ignoring the spill and allowing natural evaporation to handle the situation

Question 3: If a chemical process is producing excessive amounts of by-products, what should be the first step in resolving this issue?

Which action should you take?

Choose only one option

Alter the reactor's pressure conditions

Reduce reaction temperature

Change the catalyst to one with higher selectivity

Modify reactant ratios

Question 4: When troubleshooting corrosion in pipes used for transporting chemicals, which factor is most likely contributing to the issue?

Which action should you take?

Choose only one option

The presence of incompatible chemicals in contact with the pipes

The surface finish and material of the pipes

The temperature and pressure inside the pipe

The age of the pipes in service

Question 5: How should you address vibration problems in a rotating equipment during after-sales support?

Which action should you take?

Choose only one option

Replace the equipment immediately without diagnosing the cause

Ignore the vibrations if they do not seem to affect production

Increase the rotational speed to prevent vibrations

Perform a vibration analysis to identify misalignment or unbalance

Question 6: A pressure drop is noticed across a filter in a chemical plant. What is the first action to take?

Which action should you take?

Choose only one option

Check for clogging or blockage in the filter media

Increase the pressure to overcome the drop

Replace the filter with a higher-rated unit

Bypass the filter to continue production