Preview Questions Claims Adjuster | Role Specific Skill

Question 1: When negotiating a complex multi-party claim, how do you ensure all stakeholders' interests are met?

Which action should you take?

Choose only one option

Prioritize the policyholder's interests first, then address others

Involve all parties early in the process and aim for a balanced solution

Take a one-sided approach and minimize input from others

Focus only on the parties with the most to lose

Question 2: In claims documentation, what is the primary purpose of including "Photographic Evidence"?

Which action should you take?

Choose only one option

To replace the need for written descriptions

To provide visual proof of the damage or loss

To comply with legal requirements for all claims

To enhance the aesthetic appeal of the report

Question 3: Which of the following types of coverage is most commonly excluded in a typical homeowner's insurance policy?

Which action should you take?

Choose only one option

Damage caused by earthquakes or landslides

Theft and vandalism

Water damage from burst pipes

Fire damage from lightning strikes

Question 4: What is the most important aspect when conducting a risk assessment for a claim involving a high-net-worth individual?

Which action should you take?

Choose only one option

The type of property or assets involved in the claim

The financial stability of the individual and their assets

The claimant's previous claims history

The size of the policy coverage

Question 5: How should a Claims Adjuster document a disputed liability claim in BFSI?

Which action should you take?

Choose only one option

By highlighting policy exclusions while ignoring supporting evidence

By detailing all evidence, including third-party statements and applicable laws

By focusing only on the claimant's initial report

By preparing a summary without legal references

Question 6: Which investigative method involves reviewing historical claims data to identify unusual patterns that may indicate fraud?

Which action should you take?

Choose only one option

Surveillance

Witness interviews

Field inspections

Data mining