Preview Questions Insurance Advisor | Role Specific Skill

Question 1: How would you approach a situation where a client feels that insurance products are a waste of money?

Which action should you take?

Choose only one option

Persuade them with hard facts and figures

Focus on emotional appeals about security

Explain the benefits and risks of not having insurance

Share a personal success story about the benefits of insurance

Question 2: Which clause in health insurance prevents over-utilization of coverage?

Which action should you take?

Choose only one option

Co-payment clause

Deductible clause

Sum insured cap

Waiting period clause

Question 3: When evaluating the risk associated with a life insurance applicant, how does the applicant's medical history influence the risk assessment?

Which action should you take?

Choose only one option

A medical history that includes chronic conditions or risky behaviors may result in higher premiums or exclusions

A medical history has no impact on life insurance premiums

Chronic conditions reduce the risk of insurance claims

Only genetic factors influence life insurance premiums

Question 4: What is the best way to build rapport with a client during the initial consultation?

Which action should you take?

Choose only one option

By focusing on selling the most expensive product

By offering discounts before understanding the client's needs

By actively listening to the client's needs and providing personalized recommendations

By talking about the advisor's personal experience in the industry

Question 5: During the closing phase, what is the most effective strategy to handle a client who is hesitant to make a decision?

Which action should you take?

Choose only one option

Give them more time to think without any follow-up

Present multiple lower-cost options

Offer a last-minute discount

Reinforce the value and benefits they would gain from the policy

Question 6: In the context of an insurance policy, what does the term "underwriting" refer to?

Which action should you take?

Choose only one option

The process of determining whether a policy will be issued and under what conditions

The process of deciding how much premium to charge

The process of determining the policyholder's age

The process of settling a claim