Preview Questions Insurance Advisor | Role Specific Skill

Question 1: Which policy primarily covers business interruption losses?

Which action should you take?

Choose only one option

Liability insurance

Income protection insurance

Business continuity insurance

Property insurance

Question 2: What type of insurance policy would be most suitable for someone looking to cover a specific loan amount in the event of their death?

Which action should you take?

Choose only one option

Term life insurance

Disability insurance

Whole life insurance

Critical illness insurance

Question 3: When recommending health insurance to a family with young children, which plan structure offers the most comprehensive coverage at an affordable rate?

Which action should you take?

Choose only one option

Preferred Provider Organization (PPO)

High-Deductible Health Plan (HDHP)

Health Maintenance Organization (HMO)

Point of Service (POS) plan

Question 4: How should an insurance advisor approach cross-selling to ensure it aligns with the client's best interests?

Which action should you take?

Choose only one option

By offering all products available without assessing client relevance

By carefully understanding the client's current needs and suggesting relevant products

By pushing products the client might not need to increase sales

By selling products only during renewal periods without client consultation

Question 5: What is the best way to build rapport with a client during the initial consultation?

Which action should you take?

Choose only one option

By focusing on selling the most expensive product

By offering discounts before understanding the client's needs

By actively listening to the client's needs and providing personalized recommendations

By talking about the advisor's personal experience in the industry

Question 6: How does empathy play a role in building strong client relationships in insurance sales?

Which action should you take?

Choose only one option

It reduces the advisor's ability to negotiate premiums effectively

It makes the advisor seem less professional

It only applies to handling complaints, not regular communication

It helps advisors understand client concerns and tailor solutions that meet their needs