Preview Questions Insurance Advisor | Role Specific Skill

Question 1: When dealing with a client who frequently compares the advisor's recommendations to online aggregators or robo-advice tools, how can the advisor reinforce their value proposition without appearing defensive?

Which action should you take?

Choose only one option

Refusing to discuss any aggregator comparisons and focusing only on in-house products

Criticizing all online tools as inferior

Explaining the advisor's role in tailoring solutions, providing context beyond raw price or generic coverage, and highlighting personalized risk assessment

Matching online aggregator prices without analysis

Question 2: What role does emotional intelligence play in building relationships with clients in insurance?

Which action should you take?

Choose only one option

It plays a minimal role, as the focus should be on selling

It is unnecessary, as insurance is a product-driven industry

It is important for understanding and addressing clients' concerns effectively

It is only needed in the initial stages of client engagement

Question 3: What is the purpose of conducting a ?claims history review? in risk assessment for personal insurance policies?

Which action should you take?

Choose only one option

To assess the income level of the policyholder

To determine how much the policyholder is willing to pay in premiums

To identify the client's preferred policy options

To evaluate the likelihood of future claims based on past incidents

Question 4: What is the most important factor when determining the right insurance product for a potential client?

Which action should you take?

Choose only one option

The product with the highest commissions

The premium amount they can afford

The client's risk tolerance and needs

The length of time the policy lasts

Question 5: What key factors should be considered when assessing a client's estate planning needs for life insurance?

Which action should you take?

Choose only one option

The client's wealth distribution goals and tax efficiency considerations

The liquidity required to settle debts at death

The client's retirement age and income requirements

The client's immediate healthcare needs

Question 6: What is the benefit of a "cashless" health insurance policy?

Which action should you take?

Choose only one option

Direct hospital payment by insurer

No premium payment required

Higher claim amount approved

Faster claim settlement