Preview Questions Operations Manager | Role Specific Skill

Question 1: In the BFSI sector, what methodology would be most appropriate for ensuring that internal processes are compliant with new regulatory requirements?

Which action should you take?

Choose only one option

Lean Six Sigma

Risk-based Process Management

PDCA (Plan-Do-Check-Act)

Change Management Process

Question 2: What is the primary challenge when using resource forecasting tools in a BFSI environment?

Which action should you take?

Choose only one option

Lack of real-time data for resource allocation

Limited resources in IT tools for forecasting

Accurate prediction of market fluctuations affecting resources

Over-reliance on historical data only

Question 3: How would you approach team restructuring to improve efficiency and productivity in a BFSI organization with increasing operational challenges?

Which action should you take?

Choose only one option

Reduce team sizes to minimize conflicts

Increase team size to distribute the workload

Rotate team members across departments every quarter

Assess current team skill sets and redefine roles based on strengths

Question 4: Which of the following process improvement strategies focuses on reducing variation in operational processes within BFSI?

Which action should you take?

Choose only one option

Lean

Kaizen

Six Sigma

Value Stream Mapping

Question 5: In managing cross-functional projects in a BFSI company, how do you ensure that each department adheres to the allocated budget for the project?

Which action should you take?

Choose only one option

Allow departments to manage budgets independently

Establish clear guidelines, track expenses, and hold regular budget reviews

Allocate a fixed percentage of the total budget for each department

Set up an external auditing process for each department's budget

Question 6: How do you ensure accurate tracking and reporting of budget performance across multiple departments in a BFSI organization?

Which action should you take?

Choose only one option

Assign one person to track all budgets

Use generic financial reports without customization

Implement regular budget reviews and variance analysis

Monitor only the final quarter's performance