Preview Questions Operations Manager | Role Specific Skill

Question 1: When setting up a budget for a new business unit within a BFSI organization, which of the following cost categories should be prioritized for allocation?

Which action should you take?

Choose only one option

Operating expenses, technology infrastructure, and regulatory compliance

Fixed costs for office space and utilities

Marketing expenses and product development

Employee training and travel expenses

Question 2: How would you handle a situation where one team member's performance is affecting the entire team's output in a BFSI environment?

Which action should you take?

Choose only one option

Immediately replace the team member

Ignore the issue as it might resolve on its own

Conduct a one-on-one performance review to address concerns

Reassign tasks to minimize team interactions

Question 3: When dealing with overstaffing during peak banking seasons, what is the most appropriate approach to optimize resource allocation?

Which action should you take?

Choose only one option

Outsource tasks to third-party providers

Reduce employee working hours across the board

Cross-train employees to handle multiple roles

Terminate underperforming employees

Question 4: How can an Operations Manager optimize the capital allocation process to ensure budget efficiency in a BFSI organization?

Which action should you take?

Choose only one option

By aligning budget allocations with strategic priorities and evaluating ROI

By reducing discretionary expenses across the board without evaluating the impact on operational outcomes

By focusing mainly on fixed costs and ignoring variable cost fluctuations

By equally distributing resources across all departments without evaluating their specific needs

Question 5: How can scenario analysis be utilized to mitigate market risk in BFSI operations?

Which action should you take?

Choose only one option

By assessing potential changes in market conditions and developing response plans

By limiting investments in high-risk markets to reduce exposure

By solely relying on portfolio diversification

By focusing only on historical trends without considering future possibilities

Question 6: How does the use of stress testing help mitigate systemic risk in BFSI institutions during financial crises?

Which action should you take?

Choose only one option

By ignoring external financial indicators and focusing only on internal performance

By focusing solely on minimizing regulatory compliance costs

By evaluating how extreme market conditions could affect the overall stability of the financial system

By implementing basic risk assessments without evaluating worst-case scenarios