Preview Questions Property Manager | Role Specific Skill

Question 1: How do property managers ensure compliance with the Family and Medical Leave Act (FMLA) in relation to tenant employment?

Which action should you take?

Choose only one option

By not discriminating against tenants taking medical leave

By ensuring that tenants have access to medical leave forms

By adjusting lease terms for tenants who qualify for medical leave

By accommodating tenants who request leave during an eviction process

Question 2: What is the best approach to handle a situation where a tenant is unhappy with the noise levels from neighboring units?

Which action should you take?

Choose only one option

Offer a temporary solution, such as soundproofing or relocation

Evict the noisy tenants without any formal warning

Ignore the complaint as part of normal living conditions

Increase rent for all tenants to cover noise-related issues

Question 3: How should a Property Manager respond if a planned maintenance activity causes disruption to tenant activities?

Which action should you take?

Choose only one option

Avoid informing tenants to reduce complaints

Complete the activity quickly without consideration for tenants

Provide advance notice and plan for minimal disruption

Postpone maintenance indefinitely to avoid tenant complaints

Question 4: What is the primary difference between a gross lease and a net lease, and how does it impact the responsibilities outlined in the lease agreement?

Which action should you take?

Choose only one option

A gross lease includes all operating expenses, while a net lease charges the tenant for additional costs

A net lease only applies to commercial properties, and gross leases apply to residential properties

A gross lease allows tenants to negotiate maintenance fees, while a net lease does not

A net lease includes all operational expenses, while a gross lease does not

Question 5: In commercial leases, what is the most effective way to manage operating expenses that the tenant is responsible for?

Which action should you take?

Choose only one option

Charge an additional fixed monthly fee

Include them in the base rent amount

Clearly define the types of expenses in the lease

Charge tenants based on actual expenses incurred

Question 6: How can a Property Manager leverage technology to improve tenant satisfaction and engagement?

Which action should you take?

Choose only one option

Ignore technological advancements and rely on word-of-mouth

Focus only on physical mail and personal calls

Limit technological use and maintain traditional communication

Implement a tenant portal for maintenance requests and communication